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IDProjectCategoryView StatusDate SubmittedLast Update
0001658T99X171.00 SKB EaglexTS certificationpublic2023-02-16 17:272023-02-24 18:47
Reporter(SW) Jason LingAssigned To(ALTech) JunGyu Kim Due Date
PrioritynormalSeveritys4-minorReproducibilityalways
Status closedResolutionfixed 
Summary0001658: [Smart3][ATV12] HotKey will cause system to crash
DescriptionHi JunGyu,

Test version: 15.537.8, webui (dev + 534)

Reproduce steps:

1. Do the btv reset
2. After login SKB account, set webui to dev+534
3. Press hot key (The location is on the right side of the home button) key code is 386.
4. the system will crash
5. Go to "MY" -> "사용자 맞춤 설정" -> "바로가기 버튼"
6. Back to home then Press hot key again => no crash

This will impact smoke test item:
Verify that all buttons on the remote control work, and function according to their labeling.

Thanks,
Jason
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Users monitoring this issue

User List (ALTech) Younkwang Jung , (SW) Kerwin Chen , (SW) Sam Yang

Activities

(SW) Jason Ling

2023-02-16 17:27

developer  

hotkey.mp4 (7,172,267 bytes)   
key386.txt (1,172,368 bytes)

(ALTech) Younkwang Jung

2023-02-22 14:34

developer   ~0012312

Hi Jason

Please test this function with v15.537.14 version that will be built today.
https://jira.skbroadband.com/browse/FSTB12-88

Thank you
YK.Jung

(SW) Jason Ling

2023-02-24 18:47

developer   ~0012373

Hi YK,

Fix in the latest code (02/24)

Thanks,
Jason

Issue History

Date Modified Username Field Change
2023-02-16 17:27 (SW) Jason Ling New Issue
2023-02-16 17:27 (SW) Jason Ling Status new => assigned
2023-02-16 17:27 (SW) Jason Ling Assigned To => (ALTech) JunGyu Kim
2023-02-16 17:27 (SW) Jason Ling File Added: hotkey.mp4
2023-02-16 17:27 (SW) Jason Ling File Added: key386.txt
2023-02-16 17:27 (SW) Jason Ling Issue Monitored: (ALTech) Younkwang Jung
2023-02-16 17:27 (SW) Jason Ling Issue Monitored: (SW) Kerwin Chen
2023-02-16 17:27 (SW) Jason Ling Issue Monitored: (SW) Sam Yang
2023-02-22 14:34 (ALTech) Younkwang Jung Note Added: 0012312
2023-02-24 18:47 (SW) Jason Ling Status assigned => resolved
2023-02-24 18:47 (SW) Jason Ling Resolution open => fixed
2023-02-24 18:47 (SW) Jason Ling Note Added: 0012373
2023-02-24 18:47 (SW) Jason Ling Status resolved => closed